Returns & Exchanges

At Orange Bikes, we want to ensure you are completely satisfied with your high-performance gear. If your purchase doesn't meet your expectations, you can return or exchange items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Gear

  Carefully place the items in their original packaging, ensuring all tags are attached and the product is in its original, unused condition.

• 3.
  Ship It Back

  Print the prepaid shipping label provided by our portal and drop off the package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our technicians inspect the returned equipment, we will process your refund or exchange within 5-7 business days.